Privacy and Confidentiality Policy for haim.lk (Haim Holdings)

Last Updated: 24-11-2023

Introduction:

1.1 Haim.lk is committed to protecting the privacy and confidentiality of its users. This Privacy and Confidentiality Policy outlines how we collect, use, disclose, and protect your information when you use our e-commerce platform.

Information We Collect:

2.1 We collect both personal and non-personal information to provide and improve our services.

2.2 Personal information may include but is not limited to your name, address, email address, phone number, and payment information.

2.3 Non-personal information may include your IP address, browser type, and usage data.

How We Collect Information:

3.1 We collect information directly from you during the account registration, order placement, and other interactions with our platform.

3.2 We may use cookies and similar technologies to collect information about your browsing activities.

Use of Information:

4.1 We use your information to provide and personalize our services, process transactions, and communicate with you.

4.2 Your information may be used to improve our website, prevent fraud, and ensure the security of our platform.

4.3 We do not sell or rent your personal information to third parties for marketing purposes.

Confidentiality:

5.1 We treat your personal information with the utmost confidentiality.

5.2 Access to your information is restricted to authorized personnel only.

5.3 We implement industry-standard security measures to protect your information from unauthorized access and disclosure.

Third-Party Services:

6.1 We may use third-party services to process payments and perform other functions. These third parties are required to adhere to privacy and security standards.

6.2 Links to third-party websites or services on our platform are not governed by this policy. Please review the privacy policies of those websites.

Data Retention:

7.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy.

7.2 You may request the deletion of your account and associated information by contacting our customer support.

Updates to the Privacy Policy:

8.1 We may update this policy to reflect changes in our practices or for legal reasons.

8.2 We will notify you of any material changes through the platform or other means.

Your Choices:

9.1 You have the right to access, update, or delete your personal information.

9.2 You can opt-out of receiving promotional communications from us.

Contact Information:

10.1 For any questions or concerns regarding this policy, please contact us at cs@haim.lk.

By using haim.lk, you agree to the terms outlined in this Privacy and Confidentiality Policy. Please review this policy periodically for any updates.